Configure Outlook 2003 for use with Google Apps

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First Steps

  1. Password: You must set a Google-hosted password before you can connect to a mobile device or third-party email client such as Outlook or Thunderbird.
  2. IMAP: Be sure to enable IMAP in your Google Apps account.
  3. Username: The format of your Gmail user name will be rather than
    • When setting up POP or IMAP access to your Google Apps mail account, make sure to enter your full email address ( whenever you're asked for your username or address.

Outlook 2003 Configuration Steps

To set up your Outlook 2003 client to work with Gmail:

  1. Enable IMAP in Gmail. Don't forget to click Save Changes when you're done.
  2. Open Outlook.
  3. Click the Tools menu, and select E-mail Accounts...
  4. Click Add a new e-mail account, then click Next.
  5. Choose IMAP as your server type by clicking the radio button, and click Next.
  6. Fill in all necessary fields to include the following information:
    • Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
    • Email Address: Enter your full email address (
    • Incoming mail server (IMAP):
    • Outgoing mail server (SMTP):
    • User Name: Enter your full email address (
    • Password: Enter your Google Apps password.
    • Internet E-mail Settings
  7. Click More Settings... and then click the Outgoing Server tab.
  8. Check the box next to 'My outgoing server (SMTP) requires authentication' and select Use same settings as my incoming mail server.
    • Internet E-mail Settings
  9. Click the Advanced tab, and check the box next to 'This server requires an encrypted connection (SSL)' under Incoming Server (IMAP).
    • Internet E-mail Settings
  10. Check the box next to 'This server requires an encrypted connection (SSL)' under Outgoing Server (SMTP), and enter 465 in the Outgoing server (SMTP) box.
  11. Click OK.
  12. Click Test Account Settings... After receiving the message 'Congratulations! All tests completed successfully', click Close.
  13. Click Next, and then click Finish.
  14. Download the latest updates for Outlook from Microsoft. This will help prevent the most common Outlook errors that Gmail users see.