Email Account Information

Getting an Email Account

All Colorado State University students, faculty, staff, and associates are given a free email account when they create an eID on the eID Web Site.

Google Apps for CSU

Undergraduates get a Google Apps @rams account with their eID
Faculty, Staff, and
Graduate Students
can create a Google Apps @rams account
in addition to their main university email account
Alumni can create a lifetime Google Apps @alumni account

Central Exchange/O365 Service

Email & Calendaring for CSU graduate students, faculty, staff and associates is being transitioned from Central Exchange to Office365. Currently, both systems are running so we have two complete sets of resources for users depending on their platform:

  • Central Exchange at CSU - Help with mail and calendar clients, client access, and tips and tricks for setting up and configuring clients and devices to connect to Exchange
  • Office365 at CSU - Help with mail and calendar clients, client access, and FAQs.

You can access Exchange in three different ways:

Webmail

Log in to Web-Based Email

Google Apps
(Help)
mail.rams.colostate.edu
Undergrads, some Grad students
Central Exchange *
(Help)
mail.colostate.edu
Faculty, Staff, some Grad students
Office 365 *
(Help)
portal.office.com
Some Grad students, Faculty & Staff
(username: ename@colostate.edu)
College,
Department Specific

* Mail systems are in transition; Most Grad Students, Faculty, and Staff are being moved to Office 365.

Bulk Email

Adding and Changing Accounts

Account Changes

To make a change to an existing account (e.g. transfer ownership, change servers, etc.) please contact the Computing Help Desk and describe the change you'd like to have made.

Associate Accounts

Individuals other than students, faculty, and staff that are associated with the University in a temporary capacity (e.g. visiting scholars, guests, etc.) may obtain an email account by having a sponsor request an eID for them. Visit the eID site for more information.

Secondary Accounts

Secondary accounts may be requested by contacting the Computing Help Desk, and indicating the nature of your request. Please include the following information:

  • Your primary eName (eID)
  • Your email address
  • An eName for the secondary account that you are requesting
    (up to 8 characters; lowercase letters and numbers only; must start with a letter)
  • Whether your primary account should remain open or be closed
  • The account purpose and intended user(s)

Name Changes

Last name and legal name changes

  • Students: Contact the Registrar.
  • Faculty/Staff: Contact your Human Resources representative.

Change your preferred first name

Your Email Alias

In addition to getting a free email account with the creation of an eID, you get a free email alias, formatted using your first name and last name as follows:

CSU undergraduate students

First.Last@rams.colostate.edu (e.g. John.Doe@rams.colostate.edu)

CSU graduate students, faculty, staff and associates

First.Last@colostate.edu (e.g. John.Doe@colostate.edu)

This is not an email account itself, but rather it is an email address alias that will automatically forward mail to the email account specified in your eID, even if your email account isn't on a CSU server.

You may Change Your First.Last Email Alias if you would like to change the first part of your First.Last alias (e.g. from Jonathan.Doe to John.Doe).