Responsible Team: Network Operations
About:
This service provides wired and wireless (see wireless network) network connectivity for CSU.
Details:
This service includes the design, configuration, installation, maintenance, and troubleshooting of CSU’s LAN, WAN, and Wi-Fi networks.
The network operations team will respond to helpdesk tickets about issues or questions within 4 business hours. Completion of the request depends on the complexity of the question or problem.
Who Can Request This Service:
Subnet managers (IT professionals)
Getting Started:
- All network requests must be made through a helpdesk ticket. Requests will only be accepted from a subnet manager.
- To initiate a support ticket, call the helpdesk at 491-7276 or email help@colostate.edu.