Responsible Team: Network Operations

About:

This service provides wired and wireless (see wireless network) network connectivity for CSU.

Details:

This service includes the design, configuration, installation, maintenance, and troubleshooting of CSU’s LAN, WAN, and Wi-Fi networks.

The network operations team will respond to helpdesk tickets about issues or questions within 4 business hours. Completion of the request depends on the complexity of the question or problem.

Who Can Request This Service: 

Subnet managers (IT professionals)

Getting Started:

• All network requests must be made through a helpdesk ticket. Requests will only be accepted from a subnet manager.
• To initiate a support ticket, call the helpdesk at 491-7276 or email help@colostate.edu.