Responsible Team: Network Operations
This service provides wired and wireless (see wireless network) network connectivity for CSU.
This service includes the design, configuration, installation, maintenance, and troubleshooting of CSU’s LAN, WAN, and Wi-Fi networks.
The network operations team will respond to helpdesk tickets about issues or questions within 4 business hours. Completion of the request depends on the complexity of the question or problem.
Who Can Request This Service:
Subnet managers (IT professionals)
- All network requests must be made through a helpdesk ticket. Requests will only be accepted from a subnet manager.
- To initiate a support ticket, call the helpdesk at 491-7276 or email email@example.com.