Responsible Team: Technical Support Services


The centralized university IT help desk assists with all matters of technology questions and problems, available via phone and email.


The Help Desk assists with any number of IT and related inquiries. Examples:

  • Email
  • eID/NetID accounts
  • Teams Voice, VoIP, phones, and voicemail
  • Wireless and wired networking
  • Security, SSL gateway, remote VPN client
  • Antivirus/Malware help and removal
  • Canvas, iClickers, classroom technology
  • Software, Microsoft Office, Office Suite
  • Teams, Classroom video, Echo360
  • Server hosting, Web hosting, Database hosting, Cloud Storage, etc.
  • Single Sign On (Shibboleth)
  • FAMweb
  • Library special technologies including VR, 3D Printing, Poster Printing, more
  • Much, much more



Who Can Request This Service:

Anyone at CSU

Getting Started: