Responsible Team: Technical Support Services
About:
The centralized university IT help desk assists with all matters of technology questions and problems, available via phone and email.
Details:
The Help Desk assists with any number of IT and related inquiries. Examples:
- eID/NetID accounts
- Teams Voice, VoIP, phones, and voicemail
- Wireless and wired networking
- Security, SSL gateway, remote VPN client
- Antivirus/Malware help and removal
- Canvas, iClickers, classroom technology
- Software, Microsoft Office, Office Suite
- Teams, Classroom video, Echo360
- Server hosting, Web hosting, Database hosting, Cloud Storage, etc.
- Single Sign On (Shibboleth)
- FAMweb
- Library special technologies including VR, 3D Printing, Poster Printing, more
- Much, much more
Cost:
Free
Who Can Request This Service:
Anyone at CSU
Getting Started:
- Email help@colostate.edu or call (970) 491-7276
- Additional information including hours of operation can be found on the ACNS Technical Support Services page.