Responsible Team: Security Operations + App/Dev + Help Desk

About:

Automatic response is triggered by various phished/hacked account activities via monitoring tools.

Details:

When various monitoring alerts to a hacked or phished account, teams work together to minimize disruption, reset credentials as needed, and educate the user about best practices in email/computer safety.

Who Can Request This Service:

This service is invoked automatically on any CSU account holder as needed

Getting Started