Responsible Team: Network and Security Operations


ACNS Network and Security Operations provides secure, remote access to campus resources via the internet using a product called Pulse Connect Secure.


The network and security operations team will assist users with connectivity and access problems or system issues.

  • Remote network access through an encrypted browser connection at
  • Remote network access through an installed desktop client (Pulse Client) providing an encrypted VPN tunnel.
  • Restricting remote access to campus resources via defined roles based on user logins.

Who Can Request This Service: 

Students, Faculty, Staff, and third-party vendors via subnet managers

Getting Started

  • This service requires a valid CSU eID and 2FA through DUO. Third-party vendors must have access requested by the appropriate subnet
  • Information about accessing CSU’s network remotely through Pulse Connect Secure Gateway/VPN can be found at
  • Students should contact the helpdesk at 970-491-7276 or
  • Faculty and staff should contact their college or department IT staff or subnet manager.