Desktop Support Services
Service Pricing and Information:
|Computer Type||Service Description||Cost|
|Unmanaged||This provides the user with 5GB of networked storage per machine which includes backup and recovery services.||$150 / machine / year|
|Extra storage||$6 / 5GB|
|Troubleshooting or repair services||$60 / hour
1 hour minimum
|Managed||This provides complete desktop/laptop support services including:|
applying all software updates for supported software
configuring and deploying new machines
Each managed computer also receives 5 GB of networked storage (including backup and recovery services).
|$474 / machine / year|
|Extra storage||$6 / 5 GB|
|Managed Lab||A managed lab computer is one that is used as a checkout computer or lab computer. It receives all the support that a managed computer gets, with one exception:|
If it has an issue (i.e. catches a virus) it is simply reimaged. There will be no effort to recover data from its local ‘C’ drive or preserve any user profiles that may be on it.
|$237 / machine / year|