Colorado State is committed to your success as a student—whether we are teaching and learning in person or remotely. We have curated study tips, resources, and information to help you keep learning as we all adapt to new circumstances.


Two new FAQs:       Spring 2020        Fall 2020

Get Help with Proctored Exams:

Get Connected

Steps to access Canvas:

  • Go to:
  • Click the “eID Login”
  • Login with your CSU username/eID and password (same as you would log into your RAMweb account)
  • You will see your courses on the main page of Canvas
  • Canvas has an orientation on how to use Canvas – find it here:
  • Are you no longer in the Mountain Time Zone?
    • Change your time zone setting!
    • Once you are logged into Canvas – click the “account” link on the left side
    • Click the “settings” link
    • Click the “edit settings button” on the right side of the screen
    • Change the time zone to the one you are currently living in
    • Click “update settings”
    • Now Canvas will show you exam and assignments due dates accurately in your time zone
  • There is a Canvas app for phones and tablets
    • Go to the App Store on your device
    • Search “Canvas”
    • Download the “Canvas Student” app

For help with Canvas, see the Canvas Student Support page. This page lists common issues and resolutions as well as additional contacts for help using Canvas.

Spring face-to-face courses moved online may use proctoring software.

Please see the Testing Center’s page on proctoring for quizzes and exams.

If you have learning accommodation questions, please contact your course instructor, or see the Disability Services section of this page.

Disability Services

If you are in need of accommodations for your online courses, please reach out to the Student Disability Center for support. You may set up an appointment to meet with an accommodation specialist remotely.  SDC’s COVID-19 page has up-to-date information on how they’re managing this move online.

If you experience any barriers to accessing technology or learning online, please reach out to the Assistive Technology Resource Center (ATRC) for assistance.

Online Tutoring

TILT Tutoring

TILT Tutoring is available, for free, online Sunday through Thursday evenings from 5 – 10 pm. The full schedule is available here.

If you would like to access our student tutors in a LIVE setting, you can self-enroll in one or more of the following Canvas courses:

Eagle Feather Tutoring

Find information about the Eagle Feather Tutoring Program, a program offering free tutoring for ALL students, here.

Calculus Center Tutoring

Find information about Calculus Center Tutoring, a program offering free tutoring for student enrolled in Calculus courses, here. 

Academic Success Workshops

To access all TILT LIVE Academic Success Workshops and other resources, students can self-enroll in this Canvas course.

The Academic Success Canvas page will include previous workshop PowerPoints, outside resources, and upcoming LIVE workshop presentations updated bi-weekly. LIVE Workshops will be hosted on Microsoft Teams and the links will be found under the module on the week of the presentation.

College of Natural Sciences:

Please visit the CNS laboratory course information page.

College of Agricultural Sciences:

Students are encouraged to contact their instructor directly for information on laboratories. We are adapting in innovative and course specific ways – labs may include recording of a lab exercises completed by the instructor, developing in-home lab opportunities and/or making use of online resources. In all cases, instructors are adapting to ensure students have the opportunity to successfully complete course objectives.

College of Engineering:

  • For traditional laboratory classes, many departments and instructors are recording videos of an instructor, GTA or lab technician performing the physical lab experiment, then providing the data to the students.
  • Although physical prototyping in Senior Capstone Design courses had to stop due to COVID-19 restrictions, students will still complete all course deliverables, including final reports and presentations.

The Graduate School is posting regular updates on degree progression, remote defenses, and other topics of concern.

Technology & Resources

  • Keep Engaging
  • You@CSU – You@CSU is a great place for students to connect with campus resources and other online educational tools to support their entire well-being.
  • Student Case Management – Contact this office if you are having health concerns that are affecting your coursework and need extensions on assignments or other short-term accommodations.
  • CSU Health Network – The CSU Health Network offers care and consultation for students’ medical and mental health concerns.
  • Writing Center – This office offers online writing consultations.
  • Adult Learner and Veteran Services – This office provides some scholarships and other resources to adult students and students who are military affiliated.
  • Assistive Technology Resource Center (ATRC) – The ATRC ensures equal access to technology and electronic information for students and employees with disabilities.  Contact them if you have questions or experience any barriers to accessing technology or online learning.
  • Canvas Support – This page lists common issues and resolutions as well as additional contacts for help using Canvas.
  • IT Support – The Central IT Technical Support Helpdesk can help resolve technology issues or other IT concerns.
  • Morgan Library:
  • Career Center – You can talk with a career counselor over the phone about finding a job, interview, your resume, etc. or look at the online career tools.
  • If you are concerned about the health, well-being, or safety of a CSU student or employee, you are encouraged to Tell Someone.
  • Student Disability Center (SDC) – the SDC accommodation specialists can help students with disabilities set up accommodations for courses.
  • Financial Aid – You can direct questions about your financial aid packages and awards to the Office of Financial Aid.
  • The Graduate School is posting regular updates on degree progression, remote defenses, and other topics of concern.
  • The Provost’s Office provides academic vision and leadership to fulfill the land-grant mission of CSU.  You can find up-to-date information on their website.

Using Microsoft Teams

How to use Microsoft Teams – Teams allows you to connect virtually with others from campus. Some instructors are recording class sessions via Teams; this page also outlines how to access those recordings.

  • Need to view videos from your instructors? When Microsoft asks you to log in, you will type your ename and “” to log in – if your ename is camram, your login is See our Teams for students page for even more information and help.

Need access to a computer or laptop?

CSU Libraries is offering students to checkout a laptop for an extended loan for the remainder of the semester. There is a limited supply, so loans are on a first-come, first-serve basis. Find out more information and what other resources are available on the Library Updates & Resources page.

Access to Digital Textbooks

In light of the response to COVID-19 and many schools moving to online/distance learning – many publishers have made digital versions of their books available for free to anyone who has an .edu email address. Their digital books are available on RedShelf and VitalSource.

Also, Wiley is offering free access to WileyPlus. See this article for details.

VitalSource Info & Instructions:

Any student whose print text books are no longer accessible (e.g., on campus while the student is out of state) can get electronic access if the books needed are available in the VitalSource library. While not all books are available through this program, VitalSource has titles from over 100 publishers, including the biggest three. Please see the list by clicking the link and creating an account. For students who would like a print copy to be mailed to an off-campus address, the CSU Bookstore will provide free shipping.

  1. Go to and create an account, if you don’t already have one.
  2. Login and click on “My Bookshelf” in the top right corner.
  3. Then click on “Explore” in the top left corner.
  4. Search for the book you need and add it to your Bookshelf and start reading.

RedShelf Instructions

  1. Go to and create an account if you don’t already have one. Make sure to use your .edu email address
  2. Login and go to the RedShelf Responds page.
  3. Scroll down the page and click on the button, “Access Free eBooks
  4. Search for the book you need and click the “View Details” button and then “Add to My Shelf”

Need internet access?

Below is a list of some of the internet and wireless service providers and their response to COVID-19. Other providers not listed may have offers available as well, contact your local provider for more information.

We’re here for you!

For questions about content in a Canvas course, please contact the course instructor.

For general tech support, contact the Central IT Technical Support Helpdesk by phone or email for your online learning needs!

Tips for Online Learning

Communication is Key!

  • Participate in course discussions
  • Reach out to faculty members with questions – attend virtual office hours
  • Ask students in your course for help

Stick to a schedule and stay organized

  • Set aside specific hours of your day to attend class virtually and complete homework – check to see if instructors are requesting for you to participate in live learning opportunities
  • Find a comfortable space you can learn with limited distractions
  • Make note of new or updated deadlines
  • Take notes as you watch lectures

Take care of yourself

  • Take study breaks every 25 – 30 minutes
  • Eat healthy snacks
  • Get adequate sleep and exercise
  • Reach out to others – social distancing doesn’t have to mean social isolation

Why is Academic Integrity Important

Looking for more detailed information?  Check out these resources:

Online Learning Illustration