Microsoft Endpoint Manager (MEM) is a Microsoft cloud service for monitoring and configuring mobile devices and desktop computers (both hybrid domain joined and Azure-only joined).  ACNS developed tools and procedures in coordination with a handful of departments to facilitate campus use of Microsoft Endpoint Manger.  The initial focus is on Apple mobile devices (phones and tablets) but the approach can be applied to Mac and Windows computers as well. Endpoint Manager is integrated with Apple School Manager for tighter control of campus devices as well but, at this time, this approach requires special purchase from RAMtech (e.g. you cannot use devices purchased off the shelf).  Apple devices not enrolled in Apple School Manager can still be managed in MEM with less tight controls.

ACNS partnered with CVMBS and Housing and Dining Services IT staff to create the tools and documentation needed to get started including the following resources:

  • MS Teams instance dedicated to those managing devices using Endpoint Manger
  • Expansion of the Exchange Resource Coordinators Tools to allow creation and management of Azure AD-only groups used to manage devices in MEM
  • Documentation detailing different device management methods using MEM and Apple School Manager

Microsoft provides an overview of Microsoft Endpoint Manager here:

Contact with any questions and to get started with Microsoft Endpoint Manger or Apple School Manager.