Passwords & Two-Factor Authentication
Authentication is the process of identifying yourself to an application. Credentials used for authentication include a username, which identifies you uniquely, and some sort of an authentication token to prove that you are the person the username refers to. This token is most commonly a password. At CSU, this set of credentials is normally your eID: a name and password allowing you to access central services such as email, RamWeb, and HR.
Two-factor authentication (2FA) is the process of adding an additional piece of information, so that a password alone is not enough to access a protected resource. At CSU, the application called Duo Security is used to provide a second piece of information via mobile app or phone call. Duo is gradually being enabled on systems throughout CSU and is required to access the CSU VPN services (using both the Pulse Client and secure.colostate.edu/2fa). For more information, please see our Duo: Two Factor Authentication and Help with Duo pages.
For support please contact the Central IT Support Helpdesk: (970) 491-7276 | firstname.lastname@example.org