Who can use videoconference services?

Any faculty, staff, or student of Colorado State University can host a videoconferencing event.

How do I schedule a videoconference?

Fill out the request form. This information will be sent to ACNS, a test call will be coordinated, and a confirmation email will be sent to you with an included room reservation if requested.

How much notice should be given to schedule a conference?

Conferences should be scheduled using the method above no later than 14 business days prior to the scheduled start of a videoconference. All scheduled conferences will be confirmed via email and will include location information. To schedule conferences with less than 7 business day notice, please contact Chris Chagnon at 970-491-1886. Resources are subject to availability.

How can I get help if there is a technical problem during a conference?

Please contact Chris Chagnon | Phone: 970.491.1886 | Email: Chris.Chagnon@colostate.edu or the Morgan Library Technical Helpdesk | Phone 970.491.7276 | Email: help@colostate.edu

Are there charges to use Videoconferencing Services?

Videoconference Services are made available to faculty, staff and students at no cost.

Can I videotape classes or meetings that I participate in over the network?

Yes, one can videotape classes or meetings with the expressed consent of all of the attendees prior to taping the video connection.

Is additional training involved or available?

ACNS has developed a videoconferencing system tutorial. To schedule this remote, computer-based, instructor-led training, please contact Chris Chagnon | Phone: 970.491.7276 | Email: Chris.Chagnon@colostate.edu

I am with a private company and would like to use the Videoconferencing Services for a meeting for my business. May I do this?

No, the Videoconference Services were created to serve the needs of its members only. ACNS is not permitted to sell time on the network.

What is videoconferencing?

Videoconferencing is a real-time communication medium that connects participants in multiple physical locations, utilizing both their visual image and spoken word. Each room location (known as an “endpoint”) is equipped with a camera, microphone, monitor and signal management device (known as a “CODEC”). Video “calls” are connected over either traditional telecommunication (ISDN) or broadband (IP) networks. Calls can be made between two locations (“Point-to-Point Call”) or multiple (three or more) locations. When three or more locations connect it is known as a “Multipoint Call.”

What is a video bridge, and gateway?

A video bridge, also known as a “Multipoint Control Unit” (MCU), is a network component that allows members to schedule a multi-point call when three or more sites wish to hold a videoconference. A gateway is a network component that provides the protocol translation between differing end point conference protocols (i.e., H.323 to H.320).

What are some common applications for videoconferencing?

There are a number of applications for videoconferencing, which include, but are not limited to:

  • Administrative and Curriculum Meetings
  • Telemedicine
  • Distance Learning Courses
  • Professional Development
  • Technical Training
  • Student Collaborative Projects
  • Community Relations
  • Demonstrations
  • Employee Interviews
  • Project Management